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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will show up. It contains in-depth information about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide selection of instructional videos describing how to use our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, examine our comprehensive Frequently Asked Questions database, which includes questions asked by real individuals and provides practical solutions. We constantly update our FAQ database with new questions & answers in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can get in touch with our great team of customer service technicians available 24/7/365 and eager to assist you with any question. Each support ticket you send will be answered in less than one hour (the average ticket response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223484

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com