1 hour ticket response
Our team of technical support engineers is committed to supplying rapid answers to all your queries. We will review your customer support ticket the minute it has been delivered and will reply with a solution to the problem within maximum sixty minutes after the helpdesk ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A First–Class Customer Service
Each member of our client care staff has many years of experience in the Linux shared website hosting world and the vast majority of them have been with us for at least five years. They are all eager to respond to all your queries in the most professional way possible.
An Easy–to–Browse Help Center
Incorporated into the Site Control Panel is an easy–to–browse Help Center section, which offers different information sources. You can search through a constantly updated knowledge base offering web hosting account management articles and website management articles, check out the instructional video tutorials or examine the F.A.Q. database.
