Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center section included in Steele Design Studio limited’s Site Control Panel. It features a detailed knowledgebase with frequently asked questions and comprehensive how–to articles prepared by our seasoned customer support team.

  • Top quality support service

  • Instructional Videos

  • If you prefer to see how a task is accomplished or how an issue is settled, rather than just reading about it, examine our collection of instructional video tutorials. They address plenty of different issues and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk service with a one–hour support ticket response time guarantee. Our team of expert techs will be available to you to attend to all the questions that you might possibly have. During non–busy hours, a response will be supplied within just 20 minutes.